Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darren Stohlberg

Darren Stohlberg

November 8, 2024

5  out of  5
rating by Darren Stohlberg
"Kris and her team are amazing. They have taken care of my family and I for more then 15 years! House, vehicle, life insurance, multicar and everything between. This team is on top of everything and have never let me down. Their customer service is excellent and is just one of the reasons I stay with them. Give Kris and her team a chance!!!"
Profile photo of Patty Dixon

Patty Dixon

November 6, 2024

5  out of  5
rating by Patty Dixon
"Shaye and Emily at State Farm have been very helpful in assisting us with all our coverage needs and billing questions. We appreciate the fast and friendly service!"
We responded:
"Patty, thank you for the five-star review! We appreciate your business and loyalty to our office regarding your auto and home insurance needs. Shaye and Emily take great pride in taking care of our customers with professionalism and respect. -Kris"
Profile photo of Sheryl Sawyer

Sheryl Sawyer

October 29, 2024

5  out of  5
rating by Sheryl Sawyer
"We have been with State Farm for many years and they are always friendly and helpful."
We responded:
"Sheryl, we appreciate you trusting us with protecting your family!"
Profile photo of Richard Jackson

Richard Jackson

October 25, 2024

5  out of  5
rating by Richard Jackson
"We just move from out of state, the team was very helpful in getting everything transferred over to Missouri, We definitely like the professionalism of the office and how helpful Emily was"
We responded:
"Richard, we very much appreciate choosing our office for your insurance needs. Thank you for the five-star review! Emily takes great pride in helping our customers with professionalism and respect. -Kris"
Profile photo of Valene Price

Valene Price

October 21, 2024

5  out of  5
rating by Valene Price
"Shaye is Always extremely helpful & pleasant to work with. Willing to discuss the best options for issues that rise to protect my family & property. Has great customer service skills & always polite."
We responded:
"Valene, we very much appreciate you trusting us with your auto and homeowner's insurance. Your kind words mean a great deal to us. Thank you for choosing my office and team with your insurance needs. "
Profile photo of Joe Boehler

Joe Boehler

October 21, 2024

5  out of  5
rating by Joe Boehler
"Kris and her staff have always been great with my spouse and I. Anything we need they generally will respond or have a solution to in minutes and not days like others."
We responded:
"Joe, THANKS for the 5-star review!! Taking care of our customers quickly and accurately will always be our number one priority. We appreciate your business your loyalty to our office with your auto and home insurance. -Kris"
Profile photo of Vicki Spivy

Vicki Spivy

October 19, 2024

5  out of  5
rating by Vicki Spivy
"Very helpful when I called."
We responded:
"Vicki, Thank you for the 5-star review! We are grateful for your kind words and loyalty for so many years. Thank you for choosing us for your auto, home and life insurance needs! -Kris"
Profile photo of Janet Simmons

Janet Simmons

October 18, 2024

5  out of  5
rating by Janet Simmons
"I have been a customer of Kris Yocum for many years. The staff is always there to answer questions during the week. Shaye is great to work with and never pressures me to change my policy."
We responded:
"Janet, thank you for the five-star review! We are thankful your multidecade relationship. Shaye works very hard to make sure our customers are satisfied with their insurance. We are grateful that you have chosen our office for your auto, home and life insurance. - Kris"
Profile photo of Keith Bennett

Keith Bennett

October 18, 2024

5  out of  5
rating by Keith Bennett
"We have been with State Farm for many years. We have found them to be the best insurance for us. We have needed them a few times over the years and have been very pleased with their response."
We responded:
"Keith, Thank you for the fantastic 5-star review! We are delighted to hear that you have chosen our office for many, many years. It is our goal to make your experience a good one! Thank you for trusting us with your auto, home, and life insurance. -Kris"
Profile photo of Kim Fratick

Kim Fratick

October 18, 2024

5  out of  5
rating by Kim Fratick
"Great to work with. Highly recommended"
We responded:
"Kim, Thank for the 5-star review! We're delighted to hear you have had a great experience with us. -Kris"
Profile photo of Dylan Anderson

Dylan Anderson

October 18, 2024

5  out of  5
rating by Dylan Anderson
"Highly recommend, the whole team is great to work with and very helpful!"
We responded:
"Dylan, THANK YOU for the five-star review and recommendation! We are grateful for your kind words and your great experience with us. Thank you for choosing us for your auto and homeowners insurance needs! -Kris"
Profile photo of kara coley

kara coley

October 18, 2024

5  out of  5
rating by kara coley
"Kris Yocum, Shaye, and the entire office staff are beyond fantastic- every experience with them has been completely seamless. We highly recommend seeing them for ALL your insurance needs!"
We responded:
"Kara, THANK YOU for the 5-star review! We always want to make sure you are comfortable with your insurance. It has been a pleasure assisting you and thank you for your loyalty with all of your insurance. "
Profile photo of Barbara Long

Barbara Long

October 18, 2024

5  out of  5
rating by Barbara Long
"Very helpful and very friendly people to work with on my insurance"
We responded:
"Barbara, I am so glad my team and I could help you! Thank you for the 5-star review and choosing our office for your auto and home insurance needs. -Kris"
Profile photo of Colton Simmons

Colton Simmons

October 11, 2024

5  out of  5
rating by Colton Simmons
"Been a customer for years and there's a reason I've stayed with them. Recommend them to anyone, extremely helpful and understanding when life events pop up."
We responded:
"Colton, we're thrilled to see your 5-star review! We very much appreciate your loyalty to our office! Taking care of our customers when a life event pops up is truly why you have insurance. Thank you for trusting us with your auto and homeowner's insurance for so many years. -Kris"
Profile photo of Rebecca Moore

Rebecca Moore

October 4, 2024

5  out of  5
rating by Rebecca Moore
"Great as always! Working with Kris is a pleasure. They are efficient always willing to explain and help."
We responded:
"Rebecca, thank you for the five-star review! Your kind words about us are much appreciated. We strive to provide quick and accurate information. Thank you for trusting us with auto and renters insurance. -Kris"
Profile photo of Jessica Tanner

Jessica Tanner

October 3, 2024

5  out of  5
rating by Jessica Tanner
"Shaye and Kris always do a great job and they are always looking out for their customers. Looking at coverages that may be beneficial and trying to save us money. I love the work they do at State Farm in Repiblic MO."
We responded:
"Jessica, I am so happy to hear we took such good care of you! Tanking care of each of our customers based upon their needs is our number one priority. Thank you for choosing our office for your auto and renters polices. - Kris"
Profile photo of Leanne Haas

Leanne Haas

October 2, 2024

5  out of  5
rating by Leanne Haas
"Kris' office staff are always courteous and kind. I appreciate working with a local agent instead of someone I can't connect with in person if needed."
We responded:
"Leanne, taking care of each of our customers with professionalism and respect will always be our number one priority. We thank you for choosing our office for your auto and home insurance needs. -Kris"
Profile photo of Jorie Hough

Jorie Hough

October 2, 2024

5  out of  5
rating by Jorie Hough
"Best customer service! Been with them for over 20 years and would highly recommend."
We responded:
"Jorie, thank you for choosing our office for all of insurance needs. We very much appreciate your loyalty."
Profile photo of Jeff Faulkner

Jeff Faulkner

October 2, 2024

5  out of  5
rating by Jeff Faulkner
"Great Customer Service and helpful employees"
We responded:
"Jeff, we appreciate your loyalty to our office and kind words about our team. Thank you for sharing your experience with us! We are grateful for your business and loyalty to our office with your auto and homeowners insurance. -Kris"
Profile photo of David Cantwell

David Cantwell

September 24, 2024

5  out of  5
rating by David Cantwell
"The best"
We responded:
"David, thank you so very much for such a wonderful review! I appreciate you trusting us with all of your insurance needs. "
Profile photo of Teresa

Teresa

September 11, 2024

5  out of  5
rating by Teresa
"Needed insurance and Chris Yocum was amazing. I dealt with a fabulous lady, Emily, who made the process very simply. She was attentive to my insurance needs and handled the process efficiently and with such kindness. I highly recommend this company for all your insurance needs. They were awesome!!"
We responded:
"Teresa, Thank you for the 5 stars! We are thrilled you had a wonderful experience with Emily. Her goal is to deliver the information with kindness, knowledge and expediency. We appreciate you choosing our office for all of your insurance needs. - Kris"
Profile photo of Dan P

Dan P

September 11, 2024

5  out of  5
rating by Dan P
"The team did exactly what they told me they would do and responded to my request promptly. Shaye did an excellent job and was very professional. She took the time to understand our needs and made the decision to change companies super easy."
We responded:
"Dan, Thank you so much for the 5 stars! We are delighted you had a great experience with our office and specifically Shaye. She takes great pride in making sure she helps you match price to coverage. along with simplifying the process. - Kris"
Profile photo of Carol Luebbert

Carol Luebbert

August 30, 2024

5  out of  5
rating by Carol Luebbert
"Kris Yocum has been my State Farm ins agent for many years. So many, in fact, that I don't recall. I have auto and renter's insurance thru her. Staff there are always courteous and answer my questions in a timely manner."
We responded:
"Carol, thank you for your very kind words and loyalty to our office. We are grateful for customers such as yourself for choosing us for your auto and insurance needs. "
Profile photo of Danny Krasser

Danny Krasser

August 30, 2024

5  out of  5
rating by Danny Krasser
"Kris Yocum’s office is always very helpful with any questions or problems that come up."
We responded:
"Danny, your five-star review of our is very kind. We very much value your multi-decade relationship with State Farm and our office. Thank you for the opportunity to serve your insurance needs. - Kris"
Profile photo of Pebbles Tequila

Pebbles Tequila

August 30, 2024

5  out of  5
rating by Pebbles Tequila
"I love shay she is the best and always helps me when I need her and she is always nice and welcoming to me on the phone."
We responded:
"Tabi, thank you so very much for your five-star review and trusting us with your auto and life insurance. Shaye works very hard at helping our customers and very much appreciates your kind words! - Kris "