State Farm® Insurance Agent Kris Yocum

"I have had State Farm forever, starting with my family before I bought insurance on my own. I love the way Kim Yokum and staff treat me. Respect and friendliness all the way."

"Just added a new car and within minutes all was taken care of. Five star service."

"Always quick to respond. Helpful"

"Great communication and very timely responses from the agency and State Farm as a whole."

"Shaye is wonderful, she takes the time to help me make the best decision regarding my policies. Working with Shaye makes dealing with insurance so much better"

"Always helpful. Knows who I am when I call. Shaye always gets it done for me."

"Emily and Shaye are fantastic to work with!"

"Very fair price and very good customer service!"

"Shaye was incredibly helpful and made my life so easy!"

"Great customer service and friendly people"

"Office staff always friendly and helpful when I reach out. Been with them for years and always happy with the service and help"

"very pleasant experience"

"Excellent service and staff goes above and beyond to help with any questions."

"Shaye Phillips helped me out and had the answer I needed immediately! Very quick and concise call, and all issues were resolved. 11/10!"

"Kris and Shaye are the best!
They provide the best customer service and rates in Missouri!
Do yourself a favor, call Kris and Shaye!
You will be happy!
Best Wishes in 2026,
Craig Steensland
Springfield MO"

"Super helpful and timely in switching over my policy!"

"I did not buy insurance yet, but I was very impressed with the assistance I received from Shaye Phillips. She spent time with me explaining benefits, cost, etc. compared to my current insurance. I appreciated her help, her patience and her professionalism throughout our conversation. Without a doubt I will be returning her call and will most likely purchase the plans"

"Very nice and helpful"

"Great price! Super nice people!"

"Great Services, Great Customer Care. Best insurance Office I ve found yet"

"Kris saved me over 300$ to switch over to their plan. Very pleased!!!! Highly recommend!"

"Shaye has great industry knowledge and her customer service skills are excellent. Easy to work with, quick access to quotes and patient to answer questions."

"I called regarding electronic bill pay, my questions were answered and payment was accepted quickly"

"The process was smooth and easy to go through! They made sure I understood what I was getting and stayed in contact the entire time. Definitely recommend this office to anyone who is shopping for new insurance! Check out the life insurance options they offer as well!"

"Kris and her team are outstanding. My husband has had Kris as his agent for quite awhile, 15 plus years. We currently have everything we can insured with State Farm. Prices fluctuate in insurance markets, but what doesn't fluctuate is Kris and her teams deduction thier clients. They are willing to go the extra mile and advise you on the best policies that fit your needs. Kris and her staff are their to help you through the steps when you have had a motorcycle or vehicle accident. One thing me and my husband both agree on, Shaye is very knowledgeable and helpful. And if it wasn't for her my husband would truly be lost when it comes to his insurance needs. My husband says, Emily is always smiling and let's him walk out of the office with more swag that he should, he gets happy when he gets 3 or 4 pens to bring home.
Kris and her team will always be are go to for our insurance needs."