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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Troy Gregg

March 14, 2025

5  out of  5
rating by Troy Gregg
"Shaye at Kris yocum insurance, has been nothing short of amazing! With a lot of insurance companies making adjustments and raising rates I was forced to start looking around for better options. The amount of savings I received from Kris Yocums agency made it impossible for me not to switch from an agency I have been with over 20 years. Very impressed thus far and looking forward to continued business here."
We responded:
"Troy, I am happy to hear that Shaye took such good care of you! She works very hard to make sure you have the personal price plan that fits your needs regarding you auto and home insurance. We will continue to earn your business every day. -Kris"
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Daniel Myers

March 7, 2025

5  out of  5
rating by Daniel Myers
"I have always had the best service from State Farm when I had a claim and Shay at this office is amazing to work with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Shaye works very hard to make sure our customers are well taken care of. -Kris"
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katrena Wolfram

March 6, 2025

5  out of  5
rating by katrena Wolfram
"Very Knowledgeable. Shaye knows her stuff."
We responded:
"Katrena, thank you for the great feedback. Shaye, along with the rest of my team will continue to earn your business each day! -Kris "
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Josh Hall

March 4, 2025

5  out of  5
rating by Josh Hall
"Always great to work with!"
We responded:
"Josh, thank you for sharing your experience with our office! We very much appreciate you choosing us for your auto and home insurance needs. -Kris"
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linda N

March 3, 2025

5  out of  5
rating by linda N
"We love our State Farm Agency! Kris Yocum in Republic MO. They are always so supportive, friendly and helpful. State Farm never leaves us hanging."
We responded:
"Linda, we love you sharing your thoughts about our office! It is certainly our goal to provide you with quick, accurate and friendly service regarding all of your insurance. -Kris"
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sbrooke hughes

February 28, 2025

5  out of  5
rating by sbrooke hughes
"I have always been provided excellent customer service by State Farm when I didn't understand something or even when I was frustrated with an increase in prices. They have always been very professional, patient and if they've had to get back to me with information they've done it in a very short amount of time which I appreciate."
We responded:
"Shannon, thank you for sharing your kind words about your experience with our office. We very much try to provide you with the best service that includes timely and accurate information regarding auto and homeowners' insurance. Also, thank you for your long relationship with our office. -Kris"
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James Churchman

February 27, 2025

5  out of  5
rating by James Churchman
"I was just making a payment but Emily was very friendly as always. I've been doing business with them for years and really wouldn't change insurance companies."
We responded:
"James, thank you for your kind words regarding Emily. We know she works very hard to help our customers. You have been a multidecade customer with all of ours and it has been an honor to work with you regarding all of your insurance needs. -Kris"
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Robin Tichenor

February 13, 2025

5  out of  5
rating by Robin Tichenor
"Shaye at this office is personable and quick to respond. Issues are taken care of efficiently, which is greatly appreciated! I definitely recommend this office for your insurance needs!!"
We responded:
"Robin, THANK YOU for the five-star review! Your kind words about Shaye mean a lot to us. She works hard at making sure customers have what they need and when they need it! We appreciate your loyalty to us with your auto and home insurance policies, last but not least, we also appreciate your referral! -Kris"
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Jake Madrzykowski

February 11, 2025

5  out of  5
rating by Jake Madrzykowski
"Great team to work with. Clear and precise with all aspects. Made the process of transition easy to do on the fly."
We responded:
"Jake, thank you for choosing our office for your auto and home insurance needs. Our team works hard to provide you a clear understanding of how your insurance works for you. We appreciate you taking the time to share your experience with us. -Kris"
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Mark Urban

February 9, 2025

5  out of  5
rating by Mark Urban
"Emily Shue, Account Representative, was very professional and knowledgeable in helping me get a quote for insurance on a house. This was all done quickly and efficiently. I appreciate her attention to detail and excellent service!"
We responded:
"Mark, thank you for sharing your experience with Emily. She works very hard at explaining your coverages in a way that is good for the customer. We appreciate you sharing your experience with us and look forward to a long relationship. -Kris"
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rajiv keerthiratne

February 7, 2025

5  out of  5
rating by rajiv keerthiratne
"Excellent service by Emily and her team"
We responded:
"Raj, THANK YOU for your kind words regarding Emily. She works hard trying to fit a personal price plan that fits each individual. We are grateful that you chose our office to be your State Farm agent. -Kris"
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Kyle McCormick

January 16, 2025

5  out of  5
rating by Kyle McCormick
"I recently switched to State Farm, Emily and Kris made the process easy and stress-free. They helped me find the right coverage within my budget and took the time to explain everything clearly. Kris’s personalized service was fantastic, and the mobile app is super convenient. Highly recommend both State Farm and Kris!"
We responded:
"Kyle, thank you so very much for the five-star review! We are grateful to you for switching your auto and homeowners insurance to our office. Our continued goal is to make sure you receive accurate and personalized service. Thanks again, Kris"
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Shayne Swan

January 16, 2025

5  out of  5
rating by Shayne Swan
"These folks are awesome! I love dealing with Shay and Emily. They have been good to me over the years, and I have no complaints."
We responded:
"Shayne, thank you for the 5-star review! It has been our pleasure to be your insurance agent for you auto, home and life insurance. We appreciate you many years of loyalty! "
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Donnell williams

January 10, 2025

5  out of  5
rating by Donnell williams
"Reliable, fast service."
We responded:
"Donnell, thank you for sharing your positive experience with our office. We work very hard and providing you a five-star experience with all of your insurance needs. -Kris"
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Lyubov Miller

January 10, 2025

5  out of  5
rating by Lyubov Miller
"Very friendly and efficient service, short call return time. The staff is knowledgeable and professional, I’ve been their customer for over 10 years and had only positive experiences."
We responded:
"Lyubov, THANK YOU for the five-star review! Our team works hard to provide the quick, knowledgeable, and professional service to our customers. We appreciate your business and you expressing your expressing with our office. Thank you for letting us provide you coverage regarding your auto and homeowners insurance for over a decade. -Kris "
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Kimberly Robbins

December 26, 2024

5  out of  5
rating by Kimberly Robbins
"We have had our insurance with State Farm for years. Recently we have been used car hunting for our son. I was able to text numerous DVNs to Emily, and she always responded quickly with a quote. I appreciate how easy she made the process!"
We responded:
"Kimberly, thank you for the five -star review! We’re thrilled to know you had a positive experience with Emily; your satisfaction is our top priority! We look forward to continuing to support your insurance needs and value you as our customer. -Kris"
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Linda Lynch

December 19, 2024

5  out of  5
rating by Linda Lynch
"Staff is always so helpful and nice to work with!!"
We responded:
"We appreciate the five-star review! We also appreciate your multidecade relationship with State Farm and our office. Thank you for sharing your experience with our team, they work hard at making sure our customers are satisfied with their coverages and prices. Thank you for trusting us with your auto and home insurance. -Kris"
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Yudi Huang

December 19, 2024

5  out of  5
rating by Yudi Huang
"Nice and friendly and helpful ,always feel good in here"
We responded:
"Yudi, thank you for the five star review!! We thankful for you choosing our office for your auto and business insurance and grateful that you had a good experience with us. It is certainly our goal. -Kris"
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Ron H.

December 19, 2024

5  out of  5
rating by Ron H.
"We have had Kris Yocum as our State Farm agent for more than 24 years. During those 24 plus years we have had motor vehicle accidents and multiple roof replacements on our home. Sure, we have seen rate increases. BUT, through it all, Kris and her staff have ALWAYS ‘been there’. Any question or concern have been answered quickly and accurately. Sure, it’s possible we could find another agent or company that might save us a few dollars, but we will not even consider a change. Kris is ‘there’ when you need her. We highly recommend Kris and her State Farm office."
We responded:
"Ron, thank you so very much for your very kind words! It has been our pleasure to serve you for decades through claim time and any service we do with you and your family. Thank you very much for choosing our office for your all of your insurance needs. -Kris"
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Fred Ebert

December 19, 2024

5  out of  5
rating by Fred Ebert
"My first visit to the Kris Yocim State Farm Insurance. Emily, Shay and Kris were very helpful and knowledgeable and took time to answer every question I had. They took all photos needed, had excellent rates and just overall nice. I recommend this agency and I took a lot of time and asked and got advice. Very pleased."
We responded:
"Fred, thank you for the five-star review! It was a pleasure getting to know you. We certainly strive to make sure our customers are satisfied with the coverage they desire at the right price. Thank you for choosing our agency for your auto and home insurance. -Kris"
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Mary Jensen

December 12, 2024

5  out of  5
rating by Mary Jensen
"Wonderful people and very helpful."
We responded:
"Mary, thank you for the five-star review. We appreciate your kind words about our team and look forward to assisting you with all of your auto and home insurance needs. -Kris"
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J Keys

December 2, 2024

5  out of  5
rating by J Keys
"Excellent customer service 😊"
We responded:
"Jonathan, thank you for the five-star review! We work hard to provide good customer service and very much appreciate our long relationship with you. Thank you for choosing State Farm Insurance for your auto, homeowner's and life insurance. -Kris"
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Nicole White

November 21, 2024

5  out of  5
rating by Nicole White
"Shaye with State Farm was so incredibly efficient and helpful! I was recommend her to anyone shopping car insurance!"
We responded:
"NIcole, Shaye is the best, thanks for leaving her a great review! -Kris"
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Kelly Rhoades

November 20, 2024

5  out of  5
rating by Kelly Rhoades
"My wife and I recently moved to the area. We are long-time State Farm customers, so we needed to transfer our policies to a new agent. Kris Yocum's office was recommended by family. Shaye did a great job helping us transfer our policies. We met with Kris and Shaye to go over our policies. They spent time getting to know us, so they could help provide suggestions for coverages that work for us. We just built a new home and they did a great job reviewing coverage options with us. After the initial policy transfer and meeting, Shaye continued to be readily available to answer any questions and make adjustment to our policies as we settled in. Her communication and customer service skills are outstanding. We highly recommend Kris and Shaye for your insurance needs!"
We responded:
"Kelly, We’re honored by your positive feedback! We look forward to continuing to provide you with great service with your auto and home insurance. Shaye takes great pride in matching coverage to customer needs. Thanks again for sharing your experience with us! -Kris"
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Michelle Douglas

November 18, 2024

5  out of  5
rating by Michelle Douglas
"We've been with this office for many years with our home and auto. They were so amazing as we went through a house fire and have always been great in helping with our auto and as we had teen drivers. The ladies have always been so friendly and helpful."
We responded:
"Michelle, it has been a privilege to have you and your family as customers and friends for many years. Thank you for your kind words, it is always our goal to help you through the tough times. Thanks again for trusting us with your insurance needs. -Kris"