State Farm® Insurance Agent Kris Yocum
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Colton Simmons
October 11, 2024
5
out of
5
rating by Colton Simmons
"Been a customer for years and there's a reason I've stayed with them. Recommend them to anyone, extremely helpful and understanding when life events pop up."
We responded:
"Colton, we're thrilled to see your 5-star review! We very much appreciate your loyalty to our office! Taking care of our customers when a life event pops up is truly why you have insurance. Thank you for trusting us with your auto and homeowner's insurance for so many years. -Kris"
Rebecca Moore
October 4, 2024
5
out of
5
rating by Rebecca Moore
"Great as always! Working with Kris is a pleasure. They are efficient always willing to explain and help."
We responded:
"Rebecca, thank you for the five-star review! Your kind words about us are much appreciated. We strive to provide quick and accurate information. Thank you for trusting us with auto and renters insurance. -Kris"
Jessica Tanner
October 3, 2024
5
out of
5
rating by Jessica Tanner
"Shaye and Kris always do a great job and they are always looking out for their customers. Looking at coverages that may be beneficial and trying to save us money. I love the work they do at State Farm in Repiblic MO."
We responded:
"Jessica, I am so happy to hear we took such good care of you! Tanking care of each of our customers based upon their needs is our number one priority. Thank you for choosing our office for your auto and renters polices. - Kris"
Leanne Haas
October 2, 2024
5
out of
5
rating by Leanne Haas
"Kris' office staff are always courteous and kind. I appreciate working with a local agent instead of someone I can't connect with in person if needed."
We responded:
"Leanne, taking care of each of our customers with professionalism and respect will always be our number one priority. We thank you for choosing our office for your auto and home insurance needs. -Kris"
Jorie Hough
October 2, 2024
5
out of
5
rating by Jorie Hough
"Best customer service! Been with them for over 20 years and would highly recommend."
We responded:
"Jorie, thank you for choosing our office for all of insurance needs. We very much appreciate your loyalty."
Jeff Faulkner
October 2, 2024
5
out of
5
rating by Jeff Faulkner
"Great Customer Service and helpful employees"
We responded:
"Jeff, we appreciate your loyalty to our office and kind words about our team. Thank you for sharing your experience with us! We are grateful for your business and loyalty to our office with your auto and homeowners insurance. -Kris"
David Cantwell
September 24, 2024
5
out of
5
rating by David Cantwell
"The best"
We responded:
"David, thank you so very much for such a wonderful review! I appreciate you trusting us with all of your insurance needs. "
Teresa
September 11, 2024
5
out of
5
rating by Teresa
"Needed insurance and Chris Yocum was amazing. I dealt with a fabulous lady, Emily, who made the process very simply. She was attentive to my insurance needs and handled the process efficiently and with such kindness. I highly recommend this company for all your insurance needs. They were awesome!!"
We responded:
"Teresa, Thank you for the 5 stars! We are thrilled you had a wonderful experience with Emily. Her goal is to deliver the information with kindness, knowledge and expediency. We appreciate you choosing our office for all of your insurance needs. - Kris"
Dan P
September 11, 2024
5
out of
5
rating by Dan P
"The team did exactly what they told me they would do and responded to my request promptly. Shaye did an excellent job and was very professional. She took the time to understand our needs and made the decision to change companies super easy."
We responded:
"Dan, Thank you so much for the 5 stars! We are delighted you had a great experience with our office and specifically Shaye. She takes great pride in making sure she helps you match price to coverage. along with simplifying the process. - Kris"
Carol Luebbert
August 30, 2024
5
out of
5
rating by Carol Luebbert
"Kris Yocum has been my State Farm ins agent for many years. So many, in fact, that I don't recall. I have auto and renter's insurance thru her. Staff there are always courteous and answer my questions in a timely manner."
We responded:
"Carol, thank you for your very kind words and loyalty to our office. We are grateful for customers such as yourself for choosing us for your auto and insurance needs. "
Danny Krasser
August 30, 2024
5
out of
5
rating by Danny Krasser
"Kris Yocum’s office is always very helpful with any questions or problems that come up."
We responded:
"Danny, your five-star review of our is very kind. We very much value your multi-decade relationship with State Farm and our office. Thank you for the opportunity to serve your insurance needs. - Kris"
Pebbles Tequila
August 30, 2024
5
out of
5
rating by Pebbles Tequila
"I love shay she is the best and always helps me when I need her and she is always nice and welcoming to me on the phone."
We responded:
"Tabi, thank you so very much for your five-star review and trusting us with your auto and life insurance. Shaye works very hard at helping our customers and very much appreciates your kind words! - Kris "
Becky Scroggins
August 16, 2024
5
out of
5
rating by Becky Scroggins
"I have been with Kris Yocum for 7 years now and I have nothing but good things to say about the wonderful people in the office. I was in an accident a few years ago and they made sure to help me every step of the way and made sure I was okay and taken care of! I appreciate them greatly."
We responded:
"Thank you so much for sharing your experience with us! We strive to help our customers through the claim process, and we are glad we made it easy for you. We very much appreciate your business and happy to serve you. -Kris"
Renee Hodges
August 16, 2024
5
out of
5
rating by Renee Hodges
"Kris Yocum's office continues to be top notch when it comes to their customer service. I have always gotten a quick callback and I feel that I can trust their guidance. I haven't had any negative experiences in the 20+ years I've been with them."
We responded:
"Renee, you and your family have been exceptionally loyal customers of ours for decades and we very much appreciate your business. Having multiline customers this long you become friends. :-) Thank you for choosing our office for all of your insurance. -Kris"
Jaime Bellamy
August 10, 2024
5
out of
5
rating by Jaime Bellamy
"We’ve had Kris(State Farm) for years on our rental house. Now we have them for builder’s risk insurance. They make insurance easy!"
We responded:
"Jaime, thank you very much for your five-star review. We appreciate this and are grateful for your business! -Kris"
Mary klein
July 26, 2024
5
out of
5
rating by Mary klein
"Been with Kris and her team since 2009 and can't be happier with an outstanding insurance team. Everything is so simple with them and I know I never have to worry about anything. Yesterday all I did was call and left a message, then followed up with an email to disclose more information and Kris and Emily was on it and I had my temporary ID card within an hour of buying my new vehicle. If you need an agent with great work ethics and who's a professional Kris and her team are it! Shout out to Emily for being quick to answer all our questions she's a professional at what she does. Can't talk more about this team but Shhhhhhhh Emily is one of my favorites! 😊"
We responded:
"Mary, THANK YOU for the five - star review. I am grateful to have such a wonderful team that cares for our customers like as if they are family! Thank you for sharing. -Kris"
Deb McGilvry
July 25, 2024
5
out of
5
rating by Deb McGilvry
"Have been with this office for many years! Kind,efficient, and caring!"
We responded:
"Deb, we very much value your choice in our office for your auto and homeowners insurance. We are very grateful for your multidecade relationship. Thank you for the wonderful review. -Kris "
steve bridger
July 25, 2024
5
out of
5
rating by steve bridger
"We would like to give a big shout out to Kris Yocum's office for helping us to get through the recent repairs on hail damage suffered in a storm in May. Shaye was a tremendous source of help and direction. Thank you so very much!"
We responded:
"Steve, thank you for the kind review of our office. It is important to us to make sure your claim is handled quickly and properly. Shaye takes great pride in helping others. Thank you so much for your loyalty to our office for all of your insurance needs. -Kris"
Sam Henningsen
July 17, 2024
5
out of
5
rating by Sam Henningsen
"Emily Shue at Kris Yokum State Farm Insurance consistently provides superior customer service; starting from the first time I walked into the office looking for a new insurance home; all my expectations were exceeded including affordability of our home/auto/boat/RV bundle; I would highly recommend anyone submitting their current insurance pkg to Emily, see what they can do for you 👍"
We responded:
"Sam, thank you for such positive feedback and five-star review! Emily takes pride in meeting the expectations of our customers. We very much appreciate your kind words and thank you for allowing us to serve your insurance needs. -Kris"
Amy Johnson
July 5, 2024
5
out of
5
rating by Amy Johnson
"I was closing on a home recently and needed a document at the last minute. Kris and her team were extremely helpful and gave me the information I needed within 30 minutes."
We responded:
"Amy, thank you for the kind words and your multi-decade loyalty to us. Our goal is always to provide you with accurate and quick service. We appreciate you choosing our office for your auto and homeowner's insurance. - Kris "
Thomas Gyles
July 5, 2024
5
out of
5
rating by Thomas Gyles
"Been doing business with State Farm for my Business, Vehicles and home for 7 years now. I have had 2 claims in that period and both were handled very quickly. One vehicle and one business related. Kris really helped me through the transition of the confusion between Illinois and Missouri insurance differences due to company vehicle liability. Gotta say the competition has a ways to go to meet this kind of service."
We responded:
"Thomas, thank you so much for the five-star review! Our goal is to make any confusion you might have regarding insurance, disappear. We thank you for choosing our office for all of your insurance needs. "
Robert Moucheron
June 14, 2024
5
out of
5
rating by Robert Moucheron
"This office is so friendly and very helpful and knowledgeable. I recommend them to anyone."
We responded:
"Robert, we very much appreciate your kind words regarding your experience with our office! Thank you for recommending us for insurance and financial services. - Kris"
Cindy Burnard
June 4, 2024
5
out of
5
rating by Cindy Burnard
"Kris Yocum State Farm Agency was very helpful and easy to deal with. My husband and I relocated to MO from Florida and specifically, Emily in Kris Yocum’s office took care of the transfer of our State Farm insurance policies quickly and efficiently. Thank you Emily!"
We responded:
"Cindy, thank you for such kind words about Emily! She works hard at making sure our customers have what they need to their satisfaction. We appreciate you choosing our office for your auto and home insurance. -Kris"
david dodge
June 1, 2024
5
out of
5
rating by david dodge
"Kris Yocum / State Farm has always been extremely responsive with service and competitive on price. We recently bought a new home and thought it would be a good time to “reevaluate” our total package (home/autos). Friends encouraged us to check with an independent agent and assured us we’d save money over State Farm. Well, I did, with two referred agents, and both came back with much higher premiums than what I currently have. Given my decision to stay with State Farm, Shaye in the Kris Yocum office took the initiative to look at what we had and was actually able to increase my coverage and keep my rates the same. Very pleased."
We responded:
"David, your loyalty to our office and State Farm is greatly appreciated. We value your business and our long-term relationship with you and Renee. I know Shaye takes great pride in making sure you have the best coverages with your auto and home insurance. Thank you for your kind words. -Kris"
cliff sliger
May 28, 2024
5
out of
5
rating by cliff sliger
"I’ve had my car insurance with Kris Yocum for years and they have always took care of my insurance needs. I recently called when I bought another car, 5 minutes later it was all done."
We responded:
"Cliff, we are very happy to hear about your experience with our office. We pride ourselves on being efficient, kind and professional. Thank you for kind words and review. -Kris"