State Farm® Insurance Agent Kris Yocum
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Donnell williams
January 10, 2025
5
out of
5
rating by Donnell williams
"Reliable, fast service."
Lyubov Miller
January 10, 2025
5
out of
5
rating by Lyubov Miller
"Very friendly and efficient service, short call return time. The staff is knowledgeable and professional, I’ve been their customer for over 10 years and had only positive experiences."
Kimberly Robbins
December 26, 2024
5
out of
5
rating by Kimberly Robbins
"We have had our insurance with State Farm for years. Recently we have been used car hunting for our son. I was able to text numerous DVNs to Emily, and she always responded quickly with a quote. I appreciate how easy she made the process!"
We responded:
"Kimberly, thank you for the five -star review! We’re thrilled to know you had a positive experience with Emily; your satisfaction is our top priority! We look forward to continuing to support your insurance needs and value you as our customer. -Kris"
Linda Lynch
December 19, 2024
5
out of
5
rating by Linda Lynch
"Staff is always so helpful and nice to work with!!"
We responded:
"We appreciate the five-star review! We also appreciate your multidecade relationship with State Farm and our office. Thank you for sharing your experience with our team, they work hard at making sure our customers are satisfied with their coverages and prices. Thank you for trusting us with your auto and home insurance. -Kris"
Yudi Huang
December 19, 2024
5
out of
5
rating by Yudi Huang
"Nice and friendly and helpful ,always feel good in here"
We responded:
"Yudi, thank you for the five star review!! We thankful for you choosing our office for your auto and business insurance and grateful that you had a good experience with us. It is certainly our goal. -Kris"
Ron H.
December 19, 2024
5
out of
5
rating by Ron H.
"We have had Kris Yocum as our State Farm agent for more than 24 years. During those 24 plus years we have had motor vehicle accidents and multiple roof replacements on our home. Sure, we have seen rate increases. BUT, through it all, Kris and her staff have ALWAYS ‘been there’. Any question or concern have been answered quickly and accurately. Sure, it’s possible we could find another agent or company that might save us a few dollars, but we will not even consider a change. Kris is ‘there’ when you need her. We highly recommend Kris and her State Farm office."
We responded:
"Ron, thank you so very much for your very kind words! It has been our pleasure to serve you for decades through claim time and any service we do with you and your family. Thank you very much for choosing our office for your all of your insurance needs. -Kris"
Fred Ebert
December 19, 2024
5
out of
5
rating by Fred Ebert
"My first visit to the Kris Yocim State Farm Insurance. Emily, Shay and Kris were very helpful and knowledgeable and took time to answer every question I had. They took all photos needed, had excellent rates and just overall nice. I recommend this agency and I took a lot of time and asked and got advice. Very pleased."
We responded:
"Fred, thank you for the five-star review! It was a pleasure getting to know you. We certainly strive to make sure our customers are satisfied with the coverage they desire at the right price. Thank you for choosing our agency for your auto and home insurance. -Kris"
Mary Jensen
December 12, 2024
5
out of
5
rating by Mary Jensen
"Wonderful people and very helpful."
We responded:
"Mary, thank you for the five-star review. We appreciate your kind words about our team and look forward to assisting you with all of your auto and home insurance needs. -Kris"
J Keys
December 2, 2024
5
out of
5
rating by J Keys
"Excellent customer service 😊"
We responded:
"Jonathan, thank you for the five-star review! We work hard to provide good customer service and very much appreciate our long relationship with you. Thank you for choosing State Farm Insurance for your auto, homeowner's and life insurance. -Kris"
Nicole White
November 21, 2024
5
out of
5
rating by Nicole White
"Shaye with State Farm was so incredibly efficient and helpful! I was recommend her to anyone shopping car insurance!"
We responded:
"NIcole, Shaye is the best, thanks for leaving her a great review! -Kris"
Kelly Rhoades
November 20, 2024
5
out of
5
rating by Kelly Rhoades
"My wife and I recently moved to the area. We are long-time State Farm customers, so we needed to transfer our policies to a new agent. Kris Yocum's office was recommended by family. Shaye did a great job helping us transfer our policies. We met with Kris and Shaye to go over our policies. They spent time getting to know us, so they could help provide suggestions for coverages that work for us. We just built a new home and they did a great job reviewing coverage options with us. After the initial policy transfer and meeting, Shaye continued to be readily available to answer any questions and make adjustment to our policies as we settled in. Her communication and customer service skills are outstanding. We highly recommend Kris and Shaye for your insurance needs!"
We responded:
"Kelly, We’re honored by your positive feedback! We look forward to continuing to provide you with great service with your auto and home insurance. Shaye takes great pride in matching coverage to customer needs. Thanks again for sharing your experience with us! -Kris"
Michelle Douglas
November 18, 2024
5
out of
5
rating by Michelle Douglas
"We've been with this office for many years with our home and auto. They were so amazing as we went through a house fire and have always been great in helping with our auto and as we had teen drivers. The ladies have always been so friendly and helpful."
We responded:
"Michelle, it has been a privilege to have you and your family as customers and friends for many years. Thank you for your kind words, it is always our goal to help you through the tough times. Thanks again for trusting us with your insurance needs. -Kris"
Jonathan Munton
November 18, 2024
5
out of
5
rating by Jonathan Munton
"Super fast and easy to add coverage for a new vehicle."
We responded:
"Thank you so much for taking the time to give us a five-star review!! Our team takes pride in providing our customers with a quick and accurate coverage for your auto and home insurance. We appreciate you choosing our office for your insurance needs. -Kris"
Darren Stohlberg
November 8, 2024
5
out of
5
rating by Darren Stohlberg
"Kris and her team are amazing. They have taken care of my family and I for more then 15 years! House, vehicle, life insurance, multicar and everything between. This team is on top of everything and have never let me down. Their customer service is excellent and is just one of the reasons I stay with them. Give Kris and her team a chance!!!"
We responded:
"Darren, thank you very much for your five-star review and wonderful comments!! It is a privilege to work for you and your family for 15 years. We are very grateful to hear you have had a great experience with us. -Kris"
Patty Dixon
November 6, 2024
5
out of
5
rating by Patty Dixon
"Shaye and Emily at State Farm have been very helpful in assisting us with all our coverage needs and billing questions. We appreciate the fast and friendly service!"
We responded:
"Patty, thank you for the five-star review! We appreciate your business and loyalty to our office regarding your auto and home insurance needs. Shaye and Emily take great pride in taking care of our customers with professionalism and respect. -Kris"
Sheryl Sawyer
October 29, 2024
5
out of
5
rating by Sheryl Sawyer
"We have been with State Farm for many years and they are always friendly and helpful."
We responded:
"Sheryl, we appreciate you trusting us with protecting your family!"
Richard Jackson
October 25, 2024
5
out of
5
rating by Richard Jackson
"We just move from out of state, the team was very helpful in getting everything transferred over to Missouri, We definitely like the professionalism of the office and how helpful Emily was"
We responded:
"Richard, we very much appreciate choosing our office for your insurance needs. Thank you for the five-star review! Emily takes great pride in helping our customers with professionalism and respect. -Kris"
Valene Price
October 21, 2024
5
out of
5
rating by Valene Price
"Shaye is Always extremely helpful & pleasant to work with. Willing to discuss the best options for issues that rise to protect my family & property. Has great customer service skills & always polite."
We responded:
"Valene, we very much appreciate you trusting us with your auto and homeowner's insurance. Your kind words mean a great deal to us. Thank you for choosing my office and team with your insurance needs. "
Joe Boehler
October 21, 2024
5
out of
5
rating by Joe Boehler
"Kris and her staff have always been great with my spouse and I. Anything we need they generally will respond or have a solution to in minutes and not days like others."
We responded:
"Joe, THANKS for the 5-star review!! Taking care of our customers quickly and accurately will always be our number one priority. We appreciate your business your loyalty to our office with your auto and home insurance. -Kris"
Vicki Spivy
October 19, 2024
5
out of
5
rating by Vicki Spivy
"Very helpful when I called."
We responded:
"Vicki, Thank you for the 5-star review! We are grateful for your kind words and loyalty for so many years. Thank you for choosing us for your auto, home and life insurance needs! -Kris"
Janet Simmons
October 18, 2024
5
out of
5
rating by Janet Simmons
"I have been a customer of Kris Yocum for many years. The staff is always there to answer questions during the week. Shaye is great to work with and never pressures me to change my policy."
We responded:
"Janet, thank you for the five-star review! We are thankful your multidecade relationship. Shaye works very hard to make sure our customers are satisfied with their insurance. We are grateful that you have chosen our office for your auto, home and life insurance. - Kris"
Keith Bennett
October 18, 2024
5
out of
5
rating by Keith Bennett
"We have been with State Farm for many years. We have found them to be the best insurance for us. We have needed them a few times over the years and have been very pleased with their response."
We responded:
"Keith, Thank you for the fantastic 5-star review! We are delighted to hear that you have chosen our office for many, many years. It is our goal to make your experience a good one! Thank you for trusting us with your auto, home, and life insurance. -Kris"
Kim Fratick
October 18, 2024
5
out of
5
rating by Kim Fratick
"Great to work with. Highly recommended"
We responded:
"Kim, Thank for the 5-star review! We're delighted to hear you have had a great experience with us. -Kris"
Dylan Anderson
October 18, 2024
5
out of
5
rating by Dylan Anderson
"Highly recommend, the whole team is great to work with and very helpful!"
We responded:
"Dylan, THANK YOU for the five-star review and recommendation! We are grateful for your kind words and your great experience with us. Thank you for choosing us for your auto and homeowners insurance needs! -Kris"
kara coley
October 18, 2024
5
out of
5
rating by kara coley
"Kris Yocum, Shaye, and the entire office staff are beyond fantastic- every experience with them has been completely seamless. We highly recommend seeing them for ALL your insurance needs!"
We responded:
"Kara, THANK YOU for the 5-star review! We always want to make sure you are comfortable with your insurance. It has been a pleasure assisting you and thank you for your loyalty with all of your insurance. "